And it's expensive too

Bank dismantles ATM for cash, customers angry

Customers of Bank 99 have to go to the counter to deposit cash.

(Bild: Markus Wenzel)

If you want to deposit money at Bank99 in Steyr (Upper Austria), you suddenly have to do it at the counter again. And this costs up to seven euros per transaction for some account types. Customers are angry. We know why the bank made this decision. 

It was an overnight operation, and it didn't go down well. "My partner and I are entrepreneurs and customers at Bank99. One day, however, the machine where you can deposit cash around the clock was gone," says Elke M. (34) from Steyr. Because there was no machine in the bank's second branch in Steyr either, Elke M. now has a problem. "We now have to deposit the money at the counter. There's a fee for this, which is seven euros for my friend's business account," she says, annoyed.