Dispute with bank

Ukrainian woman not allowed to deposit cash into account

Svitlana Liulko has had an alteration tailoring business in Anif for several months.(Bild: Tschepp Markus)

She fled from the Russians and ended up in Anif (Salzburg). Svitlana Liulko has now set up her own business and opened a tailoring shop - but now there are problems with her bank. 

I want to work, be self-employed and not have to rely on welfare." When war broke out in Ukraine, Svitlana Liulko left her home country and has now settled in Anif. In May, the Ukrainian opened a tailoring shop in the Flachgau community. The business is taking off - but suddenly there are problems with the Ukrainian's bank.

Svitlana Liulko has had a tailoring business in Anif for a few months now.(Bild: Tschepp Markus)

"I suddenly can't deposit any more cash into my account, but how else am I supposed to do that with the income from my business," Liulko is perplexed. She was told by Raiffeisenbank that they couldn't know where the money came from. "It could be black money," she was apparently told. She would have to open a business account so that cash deposits would be possible again. "I feel harassed," emphasizes the Ukrainian woman.

When asked about the Svitlana Liulko case by "Krone", Raiffeisenbank itself emphasized: "Due to her self-employment, she was advised by her advisor about a 'business account', as she has been using a current account to date." Cash income from self-employment was subject to a legal obligation to provide proof. And: "The bank advisor fulfilled his duty of care."