Due to truck accident
Annoyance among ÖBB customers due to Christmas delay
ÖBB customers waited two hours or more at Bischofshofen station to finally get to their families in Carinthia...
No trace of Christmas idyll! Around 40 ÖBB customers waited for the rail replacement service in Bischofshofen on December 24th. As reported, the Tauern railway tunnel is being renovated. The buses were supposed to replace the train service between Pongau and Spittal.
One of those affected recounts: "I was on my way to my family in Villach. We go tobogganing every year on the 24th and I missed it." Bischofshofen station is cold and windy - not a pleasant place to start an idyllic Christmas Day.
"There are only a few chairs there, but not nearly enough for 40 people. The nice employee at the service center even brought us an office chair so that at least someone could sit down."
It wasn't until around 10.30 a.m. that several buses arrived. ÖBB says: "Unfortunately, we can't do anything about it if the rail replacement buses are also delayed due to traffic. This is of course unpleasant, but our employees are doing their best to handle this construction site as best they can." Whether those affected are entitled to a refund has yet to be clarified.
This article has been automatically translated,
read the original article here.
Kommentare
Liebe Leserin, lieber Leser,
die Kommentarfunktion steht Ihnen ab 6 Uhr wieder wie gewohnt zur Verfügung.
Mit freundlichen Grüßen
das krone.at-Team
User-Beiträge geben nicht notwendigerweise die Meinung des Betreibers/der Redaktion bzw. von Krone Multimedia (KMM) wieder. In diesem Sinne distanziert sich die Redaktion/der Betreiber von den Inhalten in diesem Diskussionsforum. KMM behält sich insbesondere vor, gegen geltendes Recht verstoßende, den guten Sitten oder der Netiquette widersprechende bzw. dem Ansehen von KMM zuwiderlaufende Beiträge zu löschen, diesbezüglichen Schadenersatz gegenüber dem betreffenden User geltend zu machen, die Nutzer-Daten zu Zwecken der Rechtsverfolgung zu verwenden und strafrechtlich relevante Beiträge zur Anzeige zu bringen (siehe auch AGB). Hier können Sie das Community-Team via unserer Melde- und Abhilfestelle kontaktieren.